1. Why does the price of currency change all the time?

Our prices are set according to our stock levels and are edged to remain competitive with other sites. Additionally, our prices rise and fall to match the supply and demand of this game.

2. I have offered wrong character name while ordering. What should I do?

Please send us an email with your Paypal email address which includes your Order number and the correct character name. We will make delivery according to the new instructions given.

3. Why does my order require phone verification?

We like to take all possible steps to protect our clients?details as well as the integrity of rs2gold.com. By speaking with our clients on the phone, it not only makes the transaction fast, easy and safe, but also gives us a chance to strengthen our connection to our clients and answer any questions you might have.

4. How can I check the status of my order?

If you would like to check the status of your order, simply log onto our live chat, one of our customer service representatives will assist you straight away. top

5. Are there any discounts for larger orders?

The good news is YES. This will be based on a case by case basis. Please contact us via Live Help or email

6. Why does my shopping cart remain empty even after I have tried to add something?

We use 'cookies' to link your payment with the details of the purchase, and if there is something preventing the cookies from adhering properly the shopping cart can appear empty. If you are placing the order behind a firewall or from work or have special software installed to block cookies, you would have this problem. If you meet this problem, our live chat representatives are standing by to assist you through the order process.